How long have you been established?
We have been producing events for the last 10 years in Bristol. We've recently launched the Okoru Event Hire website to host and promote our wide range of event equipment. We've been hiring our our own equipment for the last 8 years, starting with DJ Equipment and growing our stock from there.
What types of events do you cover?
We produce many different types of events, from private functions and parties to large-scale festivals, promotional tours and campaigns and trade fairs. University events, fashion shows, award shows, we've done it all. Get in touch for more information on our past experience.
What times are you open for equipment collection / drop off?
The warehouse is open from 9.30am - 6pm Monday - Friday. We're also about at the weekends and sometimes late on week days, but it's best to call in to see if we can manage your enquiry out of hours.
What parts of the country do you service?
We work all over the UK, but mostly in Bristol, Bath, Cheltenham, Frome, Chippenham, Gloucester, Cirencester, The Cotswolds, Exeter, London and Cardiff. We're able to travel to anywhere in the UK and internationally. We've provided productions in India, China and most countries in Western Europe, so we're not afraid to travel!
How much is delivery and collection of items?
Delivery is free within Bristol City Centre, but is based on a minimum hire of £250. Anything under that is £30 delivery. Anything outside Bristol is 0.65p per mile in a 3.5 tonne van. For deliveries requiring bigger vehicles, we change reasonable rates, but get in touch for a quote as it's based on a variety of factors.
Can you set up the equipment too?
Of course, most of our hires are 'wet' hires, rather than 'dry' hires. We would travel to your event and set up our equipment, monitor and operate it, and then de-rig. Our team of friendly staff are on hand to assist you setup your event, just let us know your requirements and we'll be able to assist.
What are your payment terms?
We require a 50% deposit to secure your booking, then the remaining balance on the day of the event, or before you take the hire items. Some of our more regular clients have accounts.
Can I pay by card?
Yes, you can pay by card, cash or bank transfer.
Do I need to leave a deposit?
If we haven't worked with you before, we ask for some personal identification and a deposit on the item. If you are a company, we may need to credit check you before we hire to you. Once we have an established relationship, we do not need any deposits.
Do you own the equipment you use?
In short, most of it. We stock a large range of equipment from our 5,000 sqft warehouse in Easton, Bristol. We also have relationships with local suppliers to ''cross hire'' equipment when we are out of stock. We only work with the best, industry standard equipment and we're always upgrading our stock. Get in touch or click on ''full stock price list'' in the top right hand corner of your browser for up-to-date info on our equipment stock.
Can you service my equipment?
Unfortunately we do not offer a service to help maintain your equipment. We are only set up to service our own stock.
What happens if your equipment doesn't work?
In the very unlikely event that our equipment fails, we will do our utmost to get you a replacement to ensure your event goes off without a hitch. Upon taking out a hire you will be given an out-of-hours mobile contact number. When you call we will work out a way to ensure your kit is back up and working.